// HELP & SUPPORT

SUPPORT REQUEST

Write to us at support@mixviberecords.com or fill up the below form to get quick support.

NOTE: We monitor only support-related requests for our label-signed artists. Other messages are not being monitored!

Registered email address *

Artist Name *

Supports Request Types *

Details we need *

Artist Name, Track Name

Instagram Profile Link * Please provide only the Instagram profile's handle (remove "@" or the full URL)

Facebook Profile Link * Please provide full URL link

Note: Please mention the above details in the description box

Relocation Issue Types *

Option 1 - My release is on another page

Correct Artist URI or URL (where the release should be moved to)
Album URI(s) or URL(s) of the affected product(s)
Incorrect Artist URI or URL

Option 2 - I need a release moved to a new artist page

Current Artist URI or URL
Album URI(s) or URL(s) of the affected product(s)
Artist Name

Note: Please mention your Issue Type and the above details in the description box

Issue Types *

Release Issue Types *

Option 1 - Can't find release on DSP

Stores(s) release is not found on
Release Catalog ID / Track Name with Artist Name

Option 2 - Release approval

Release Catalog ID / Track Name with Artist Name

Option 3 - Release edits

Release Catalog ID / Track Name with Artist Name

Option 4 - Release takedown

Release Catalog ID / Track Name with Artist Name

Note: Please mention your Issue Type and the above details in the description box

Issue Types *

Details we required *

Profile url of your artist page
Detailed information, what do you need update.

Note: Please mention the required details in the description box

Details we need *

Catalog No / Release UPC / Track Name with Artist Name

Note: Please mention the above details in the description box

Detailed Description of your issues/updates *

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